Acquisition of certification of JIS and industry group

Voluntary quality control activities (QC activities)

We engage in quality control activities (QC activities) at every manufacturing division of factories for the purpose of improving quality control systems. We strive to develop an understanding about quality control throughout the whole factory by hosting presentations of activity results annually, to award divisions which make excellent presentations and share proposals for improvement through presentations among others.

Presentations of QC activities in Kyushu Factory

Response to complaints

In the event that a complaint is raised, KONDOTEC first has the sales representative meet with the customer and prepare a report. When there is a need to investigate the cause, if the case pertains to a product manufactured in-house, the Quality Control Section in our factory takes the necessary steps, while if the case pertains to procured merchandise, we take steps jointly with the supplier.
We have also sent out warning notices to the Company through a meeting on complaints to share details of complaint cases, and KURIYAMA ALUMINUM Co., Ltd. holds monthly quality control meetings.

Initiatives to provide secure and safe products, merchandise and services

KONDOTEC believes that by providing knowledge about handling when the Company provides products and merchandise to customers, they can use them more securely and safely. For that purpose, we clearly describe the handling methods, the matters to note and the standards for disposal in the comprehensive catalogue and pamphlets, etc., issued by the Company.
Moreover, for our employees to obtain the correct knowledge about products and merchandise, we offer many opportunities to learn by: conducting training on our core products of lifting equipment and temporary construction materials, steel related materials, and products manufactured in-house, and by holding study groups for new products by inviting suppliers (manufacturers), etc., among others.

Examples of pages on usage method described(“Lifting equipment catalogue”issued by the Company)

Demonstration of assembly at the temporary construction materials training

Welding practice at steel material training

Implementing study groups for customers

In order for products and merchandise of KONDOTEC to be used safely, we host study groups across Japan responding to requests from various industry groups including customers.
Technical service staff of the Company become lecturers to provide information about safe lifting operations at study groups. We would like to contribute to our customers’ efforts to create safe environments by letting as many people as possible understand about safety.

Study groups

Supporting employees in obtaining qualifications

For the purpose of public relations for its corporate image as a lifting equipment manufacturer and improvement in employee knowledge of products and merchandise and abilities to propose and sell, KONDOTEC introduced the “Lifting equipment advisor” system as an internally certified qualification in 2015. Through this system, we are not only supplying lifting equipment at our sales offices nationwide, but also providing knowledge. Until now, technical service personnel at our Osaka head office had been responsible for running lifting equipment training sessions for external participants. With the creation of the Lifting equipment advisor system, it is now possible to hold lifting equipment training sessions nationwide. In addition, our Group company Sanwa Denzai Co., Ltd. encourages sales representatives to acquire qualifications (as electricians, etc.) in order to improve their sales capabilities by improving their merchandise knowledge. At Group companies that handle scaffolding construction, we support the acquisition of licenses and qualifications required for the construction division, to develop human resources with high levels of skills, safety knowledge, and professionalism.

Initiatives for security and safety during scaffolding construction

To maintain the peace of mind and safety with regard to scaffolding and provide reliable construction services, Group companies responsible for scaffolding construction have obtained certification from the Scaffolding and Construction Equipment Association of Japan at major scaffolding equipment centers, and appropriately manage scaffolding equipment. In the process of providing construction services, each company is engaged in various efforts as follows.

Provision of Products, Merchandise and Services responding to Changes in the Times and Needs of Customers

In addition to providing necessary materials for construction, KONDOTEC deals with materials for recovery/reconstruction used at the time of disasters and any other items needed at construction sites.
After its foundation, the Company sold hardware for vessels, and subsequently started dealing with construction materials during the high growth period; we currently provide more than 50,000 products and merchandise. At the New Merchandise Committee held every other month, sales staff propose to deal with new products and merchandise based on the needs of customers, generating numerous hot selling products and merchandise from the adopted proposals.
At present, we also operate the “Tsurikata” inspection site for lifting equipment to simplify the individual management and inspection of merchandise centered on cargo handling equipment.
Moreover, we not only sell products and merchandise but also proactively disclose information and provide services on the Company website.
Along with our online catalog and technical information, we have opened an online showroom to display new products and merchandise, drawings, instruction manuals, and usage videos. we will continue to not only sell products and merchandise but to also provide high-value-added services, such as disclosing software to support the selection of wire ropes according to the weight of lifted loads.

Online showroom

In 2022, we opened an online showroom for new products and merchandise, drawings, instruction manuals, and usage videos. In line with the recent digital shift by companies and consumers, we created the online showroom to provide additional information on products and merchandise that we were unable to convey via our existing website and catalogs, further enhancing convenience. We invite you to visit the showroom as we continue to increase and enhance its content.

Cultivation of Suppliers and Efficient Purchase, Management and Delivery

To make bulk purchases of merchandise from suppliers, KONDOTEC has logistics center at two bases in Japan (Osaka and Ibaraki) as well as one base in China. We are reducing the cost of purchase by delivering in-demand merchandise to operating sites after purchasing them in bulk from manufacturers in Japan and abroad ,and storing in logistics center.
Moreover, we always take a stance of reviewing costs by having established the Delivery Division to constantly find better suppliers as well as concluding OEM production contracts with manufacturers.
Furthermore, we can search on our own system for the status of inventories at logistics center or individual operating sites. As a result, by grasping the status of inventories at our own sites in real time, we can measure the timing for our own sites to purchase inventories as well as immediately reply to inquiries from customers.
For deliveries, we have a system to deliver to customers safely and quickly by employees of the Company or cooperating companies.

Entry into the new fields

KONDOTEC is actively undertaking entry into new fields in which it expects growth. As the actual case, to expand our business in the field of maintenance and repair of aging social infrastructure, the company has acquired four companies engaged in scaffolding construction (see table below). The company established Nippon Scaffolding Holdings Co., Ltd. as an intermediate holding company to oversee them. Working around this core, we will expand the areas we handle by sharing the know-how of the companies, which differ in their business areas and the construction properties in which they specialize, and will otherwise aim to achieve synergies among them.
At the same time, there is a tendency in the construction industry to replace the main material of iron with aluminum, which is suitable for weight saving. Therefore, the demand for aluminum is expected to rise. Given this condition,the Company has acquired KURIYAMA ALUMINUM Co., Ltd., which is involved in the manufacturing and development of aluminum extrusions, in aiming to expand our product and merchandise line up with new materials.
Going forward, we will continue striving to enter new fields by utilizing our wide range of business fields as the KONDOTEC Group.

Response to disasters and contribution to them

With the inventories of necessary materials at the time of disasters at operating sites, we have established a system to deliver necessary materials immediately even if the disaster is just local, thereby contributing to the security and safety of local communities.

　Examples of disaster-related merchandise
[Flexible Container bag]
[Tarpaulin, sandbag, etc.]
[Net, sheet] and others

　Examples for use of container bag
It is used in various scene such as transportation and storage of feed, fertilizer, resin pellets, industrial waste, etc., and as a large-size sandbag for rubble clearing, decontamination, and recovery work after disasters.

Promotion of Health Management and Occupational Safety and Health

For employees' health and safety

We are taking the following initiatives to ensure the safety and health of employees. Representative matters in need of safety measures in conducting business activities include receiving and shipping operations in warehouses, marketing activities, delivery of products and merchandise, and production activities in factories.

Work-Life Balance

We are reviewing our working environments and work styles to enable employees to balance rewarding, high-quality work with a fulfilling personal life. Beginning with operational efficiency training for all branch managers in 2014, we have continued to reduce overtime and improve productivity. We also promote the use of paid vacation, creating a healthy work environment where employees can maintain a sound work-life balance. In 2024, we conducted Human Capital Integration Training for managers and managerial candidates to enhance understanding of human capital management. The training aimed to improve engagement, clarify role expectations, and encourage participants to address human resource challenges within their departments. These initiatives are also reflected in the KONDOTEC CAREER GUIDEBOOK. Believing that human capital management cannot be achieved by the management division alone, we will continue to carefully listen to frontline employees and implement effective initiatives.

Actual coverage (June 2025)

Actual participation in IR events for individual investors (FY 2025)

IR Site Awards